FAQ

I'm an Australian buyer, how can I pay the items?
We accept below payment methods:

• Bank transfer and direct deposit: Please leave your postcode or last name as reference.
• Credit card and Paypal: Credit card is accepted through secured Paypal system.
• Personal cheque and money order: Please make funds payable to Guoming Liu and forward payment to the below address:
  Guoming Liu
  PO Box 653
  West Ryde, NSW 1685
  Australia

I'm a buyer outside Australia, how can I pay the items?
We only accept Credit card and Paypal payments for non-Australian buyer. Please pay credit card through secured Paypal system. International money order is not accepted.

Can I pay the items when I pick them up at your showroom?
Yes, cash payment is available at the time of pickup. Please contact us for the full address and make an appointment.

How much are the shipping fees?
It's flat rate of $6.50 for shipping within Australia. For International buyer, please click 'Estimate Shipping' button at the checkout page, to quote the shipping fees.

Can I locally pickup and save on postages?
Yes, local pickup is available at our showroom in Sydney. The showroom is at Ermington NSW 2115 (at Parramatta area). Please contact us for the full address and make an appointment.

I've got the item, but I change my mind, can I refund the item?
We accept refund if item is still in original package. Funds will be sent once the item is returned to our Sydney office. Please note that actual postal costs and re-stock fees might apply.